Selling

Why has my account been terminated?
If you violate Academy 1854 terms or the acceptable use policies we may terminate or suspend your account or any other accounts we believe to be linked t...
Thu, 22 Jul, 2021 at 12:55 PM
How should I structure a product listing?
It’s important to be clear about the product or service you are offering, so participants can make sure they’re enrolling onto the best session for the bene...
Mon, 12 Jul, 2021 at 6:51 AM
How can I manage my stock levels?
Head to the ‘Inventory’ section of your Product Listing page. Check the box to “Enable product stock management”. This will bring up 3 options:  ...
Fri, 30 Jul, 2021 at 9:31 AM
What does "SKU" mean?
SKU stands for ‘stock keeping unit’. Creating SKU codes means you can assign unique names to your products. It’s especially useful if you’re listing variati...
Fri, 30 Jul, 2021 at 9:48 AM
Can I create exclusive listings for selected customers?
You can make a product hidden from your main storefront so only selected customers can access it. This will mean the product is ‘exclusive’ to those you sha...
Mon, 2 Aug, 2021 at 10:38 AM
Can I choose the number of participants needed to run a session?
You can specify the number of participants needed to run a session in the product description. For example, if you are hosting a group masterclass and requi...
Mon, 2 Aug, 2021 at 10:40 AM
What are ‘Upsells’ and ‘Cross-sells’?
You can link other products to a listing, which will be shown to potential buyers when they are looking at a certain product.  Upsells -&nb...
Mon, 2 Aug, 2021 at 10:41 AM
What happens after a product is sold?
After a product has been purchased, you will receive an email with order purchase details. The customer will receive a confirmation email showing their orde...
Thu, 5 Aug, 2021 at 2:57 PM
What images can I use on Academy 1854?
If you use any images that aren’t your own for your profile or product pages, make sure you credit the photographer(s) in the biography/description section....
Mon, 2 Aug, 2021 at 10:46 AM
Why isn’t my product listing live yet?
After you’ve created a product, it will be tagged as “Pending Review” in the “Manage Products” section of your Seller Dashboard. A member of the Academy 185...
Mon, 2 Aug, 2021 at 10:48 AM