We discourage potential customers from contacting sellers directly in order to maintain the privacy of our users. Customers are able to submit enquiries using the “contact” form on a mentor’s Academy 1854 storefront. After a customer has purchased a product, they will be able to contact mentors directly via email. 

How to access customer enquiries on Academy 1854: 

  1. Head to the Seller Dashboard

  2. Click on “Customer Enquiries” 

  3. Select a ticket to view/respond